ITP delivers proactive maintenance services through our IT Support Program. By becoming your virtual IT Department, ITP allows you to focus on running your business, not your technology.
Support Service plans are flat monthly fees based on the network infrastructure to support. Our goal is to provide you with a proactive monitoring solution maintaining your current IT infrastructure in order to reduce unforeseen downtime.
As a Managed IT Customer, our engineers will deploy tools which monitor line of business applications, servers and other networking equipment. This allows us to proactively maintain the network and be notified when issues do occur.
Improve productivity by focusing on running your business.
ITP will become your single point of contact for all technology Vendor needs. No longer will there be lost time for placing calls to vendors such as internet providers, scanner manufactures or software vendors.
24/7 Emergency Services
Emergency support can be included in a Managed IT Services agreement. In the event an outage is discovered impacting more than 50% of users, a technician will be dispatched to resolve the issue no matter the time or date.
As part of the Managed IT Services, IT support will be provided on all levels of hardware and software from desktop’s to servers and networking equipment. Our engineers are certified with multiple vendors ensuring prompt turn around time in resolving issues.
Consulting services will be provided when required; we can assist and provide recommendations in many different aspects ranging from the following but not limited to:
- Messaging and Collaboration Solutions
- Software Development
- Managed Dedicated Servers
- Network Design and Implementation
- Hosted & On-site VoIP Phone Systems
- Cabling Services
- Virtualization (VMWare)
Cities currently covered:
- Miami, Florida
- Doral, Florida
- Miami Beach, Florida
- Davie, Florida
- Miami Lakes, Florida
- Coral Gables, Florida
- Hialeah, Florida
- Miami Gardens, Florida
- North Miami Beach, Florida
- North Miami, Florida
- Medley, Florida