Innovative Tech Pros delivers proactive maintenance services through our IT Support Program. By becoming your virtual IT Department, Innovative Tech Pros allows you to focus on running your business, not your technology.
As a Managed IT Customer, our engineers will deploy tools which monitor line of business applications, servers and other networking equipment. This allows us to proactively maintain the network and be notified when issues do occur.
Improve productivity by focusing on running your business. Innovative Tech Pros will become your single point of contact for all technology Vendor needs. No longer will there be lost time for placing calls to vendors such as internet providers, scanner manufactures or software vendors.
Consulting services will be provided when required; we can assist and provide recommendations in many different aspects ranging from the following but not limited to:
Emergency support can be included in a Managed IT Services agreement. In the event an outage is discovered impacting more than 50% of users, a technician will be dispatched to resolve the issue no matter the time or date.
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As part of the Managed IT Services, IT support will be provided on all levels of hardware and software from desktop’s to servers and networking equipment. Our engineers are certified with multiple vendors ensuring prompt turn around time in resolving issues.
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